1. General Terms
Welcome to Cox Insurance Agency. By accessing our website or using our services, you agree to these Terms & Conditions.
Cox Insurance Agency provides insurance products and services, including auto, home, renters, business, life, umbrella, and flood insurance.
2. SMS Text Messaging Terms & Conditions
Cox Insurance Agency offers SMS text messaging to communicate with customers and prospective customers regarding insurance products and services.
By providing your mobile phone number and expressly opting in to receive text messages from Cox Insurance Agency, you consent to receive SMS messages related to your insurance needs.
Messages may include:
- Insurance quotes and quote follow-ups
- Policy updates and renewal reminders
- Billing and payment reminders
- Appointment confirmations and reminders
- Requests for documentation
- Customer service communications
- Insurance product information and promotional offers, if you have separately consented to marketing messages
Consent to receive SMS messages is not a condition of purchasing insurance products or services.
3. Message Frequency
Message frequency varies based on your insurance needs, account activity, and interactions with Cox Insurance Agency.
4. Message and Data Rates
Message and data rates may apply depending on your wireless carrier and mobile service plan.
Cox Insurance Agency is not responsible for charges imposed by your wireless carrier.
5. Opt-Out Instructions
You may opt out of receiving SMS text messages from Cox Insurance Agency at any time.
To unsubscribe, reply STOP to any text message you receive from us.
After opting out, you may receive a final confirmation message. You will no longer receive messages from the applicable SMS messaging program unless you provide consent again.
6. Help and Customer Support
For assistance with our SMS messaging service, reply HELP to any text message received from Cox Insurance Agency.
You may also contact Cox Insurance Agency directly through the contact information provided on our website.
7. Privacy and Information Protection
Cox Insurance Agency respects your privacy and is committed to protecting your personal information.
We use your contact information to provide insurance services, respond to inquiries, and communicate with you as authorized.
Mobile phone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.
SMS consent information will not be sold, rented, or transferred to third parties for marketing purposes.
For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.
8. Wireless Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Carriers are not liable for any delayed or undelivered messages.
SMS message delivery is subject to wireless network availability and carrier restrictions.
9. Changes to Terms & Conditions
Cox Insurance Agency reserves the right to update these Terms & Conditions as necessary.
Changes will be posted on our website with an updated effective date.
10. Contact Information
Cox Insurance Agency
Greenfield, Indiana
For questions regarding these Terms & Conditions or our SMS messaging program, please contact us using the contact information listed on our website.